The locksmith - Your contact for all aspects of locking

When it comes to keys, locks, etc., the locksmith is usually the first point of contact. Whether copying keys, purchasing and using cylinders (including associated keys) or general information about locking systems: The locksmith is the person to see.


Further matters for locksmiths

The locksmith is not only important for the security of doors in the private as well as in the professional environment, the locksmith is also the right place for general issues concerning the security and safekeeping of objects and data. This can range from bicycle locks and padlocks (e.g. for the basement door) to secure filing cabinets. Just ask the locksmith, who will show you different options and variants.


If there are not enough keys

It often happens that there are not enough keys. Perhaps there were not enough key for all members of the household after moving in, maybe a freshly engaged cleaner needs a key... There are many reasons for copying keys. This is where the locksmith comes into play, who can make copies of the key directly on site.



Der Schlüsseldienst – Ihr Ansprechpartner rund ums Schließen

Different profiles, different rules

Not every key can simply be copied by the locksmith. Here it is important as to whether the key is a "normal" key or a key for a security lock, as different specifications apply.

Keys for normal profile cylinders

Nothing else needs to be taken into account with a so-called "normal profile key". As a tenant, you can have the key copied at any time and there are no restrictions on the number of copies made by the locksmith. However, it is important that all copies made are handed over to the landlord at a later date when returning the property.

Key with security card

In the case of so-called security keys, special conditions apply when it comes to having them copied by the locksmith. These are, for example, keys for a locking system that not only provide access to the apartment door, but also to the main entrance door in residential complexes. In addition to the actual key, the locksmith also requires the so-called security card – a plastic card approximately the size of a bank card that the owner receives upon purchase. If you do not have this card yourself, it can either be handed over to you by the lessor, depending on the ownership structure, or it must be.

It is also possible that the keys must be ordered by property management so that they can be copied by the locksmith. As creating a copy of a security key is a somewhat more complex process, the locksmith needs a little more time here than with a normal profile key.


Die Ausnahmesituation: der Notdienst

The exceptional situation: the emergency service

You're right in front of your own door and can't get in – those things happen. You quickly go out to check the mailbox and an unexpected gust of wind slamps the door shut. But, no matter, whether it was the wind or you lost you key: In both cases, the locksmith must come. The locksmith offers a 24-hour emergency service and can open the door in an emergency – usually without damaging it.

The locksmith is gone and you're back in: wonderful! But what happens next? If the key is simply forgotten, there is no need for concern. However, if it has been lost, the question now is what it is about one's own sense of security. Should you ask the locksmith to install a new cylinder?

It is also more dramatic if it was the key of a locking system or the company key of the employer. In this case, there is no other alternative than to have they cylinders and keys replaced by the locksmith.



Digital is better

You can no longer lose a key with a SimonsVoss locking system: Transponders with individually defined access rights are primarily used as locking media. These are easy to allocate and can be flexibly adapted. If a transponder is lost, there is no reason to worry: The locksmith does not need to be called, as the transponder can simply be blocked in the system.

Find out at what options are available for your security needs and benefit from greater convenience and flexibility when it comes to locking.